Working from home during a pandemic
The coronavirus has brought an unprecedented change into the lives of office workers. This fresh challenge has caused widespread disruption, and its effects will be felt for a long time. Companies around the world are scrambling to find technological solutions to keep their workforce engaged and productive.As the weeks go on, it is increasingly becoming clear that a radical reinvention of processes and mindset is required. Each organization has to forge an alternative path, and each sector will have unique challenges. A supply chain startup and a medical startup will need to innovate original strategies to ensure their business remains stable.
When you work from home, there is no such thing as a holiday.”
― Anthony T. Hincks
Previously, organizations were wary of providing work from home options for their employees, believing that it will affect the productivity of that employee. The present crisis has shown that working from home on a large scale is possible. To keep their employees engaged, different organizations have tried various strategies. A popular one is mandatory after office tea-sessions, where employees can relieve their stress and socialize. They have modelled these virtual sessions to resemble informal chats and watercooler discussions. However, these virtual meetings are still a poor substitute for in-person meetings. Some downsides of virtual meetings include challenges in interpreting body language and understanding proper context.
The solution seems to be both technological and social. After we lift lockdowns, both employees and employers have to decide how safe and productive it will be to have limited in-person meetings. Most employees will inevitably desire to have two sessions at least once or twice a month to reorient themselves to the organization’s vision. Another solution may involve changing the responsibilities of managers and business unit leaders. Instead of having a top-down and hierarchical structure, large firms may need to experiment with a flatter organizational structure. Startups have a natural advantage over bigger organizations since many of them already have a very flat organization chart. Other thought leaders have suggested having mandatory counselling sessions for employees.
Working from home for extended periods is likely to cause burnout. Another pertinent challenge is the physical wellbeing of employees. The sedentary lifestyle of office workers is further intensified because of the lockdown. Employers have to incentivize the physical and mental wellbeing of employees by sponsoring or offering benefits with wellness providers. The present scenario is unprecedented, and it will require every ounce of innovation and inspiration to ensure a successful transition and to protect the interests of both employees and employers.